The demand for leads doesn’t stop just because a selling season ends. Most independent agents have insurance lines as diverse as their book of business. From first-year agents to seasoned pros, a strong lead pipeline is critical to success at all levels.
While everyone can agree, and statistics show, that client referrals and word of mouth are the most effective and coveted leads. Why? They come with built-in trust, low or no cost, and higher conversion rates, closed sales, and retention.
However, if there are a few days left in a selling season or you are waiting on referrals, consider purchasing leads. This may sound simple, but anyone who has purchased leads knows there are pitfalls, such as receiving cold or hard-to-convert leads.
Think of buying leads as a business tool. Knowing the risks up front can help you avoid wasting time and money chasing leads that go nowhere. Let’s discuss what to look for, what to avoid, and how to stay compliant when purchasing leads.
Risky Business
Buying leads isn’t inherently bad, but be aware that many vendors sell contacts that were never genuinely interested in insurance, or that the leads they’re selling may have been acquired without proper consent.
If you’re on social media, you’ve likely run across lead offers that are misleading or promising leads that do not deliver a sale. Fraudulent lead vendors, especially those operating through unverified online channels, may violate the Telephone Consumer Protection Act (TCPA).
TCPA compliance issues may result in legal liability, fines, and even contract termination. Exercise extreme caution and avoid lead generation companies that:
Lead Strategy for People Who Hate Lead Strategy
Without heavy details, let’s review the basics – Lead Generation 101.
To make the most of your lead strategy, you have to play your strongest cards by allocating more time and budget to the channels that deliver the best results. If you’re unsure how to rank your sources, we’ve provided suggestions to maximize your results.
Below is an example of how some independent agents spend their marketing time and energy. Even if it’s unintentional, pouring too much into one bucket can lead to missed opportunities for easier conversions and longer retention. Assess your lead time allocation annually.
Each method has its value. For example, if you’re spending 30% of your time on Events or building Strategic Partnerships, you could be losing clients who are easier to reach via Referrals or Online Leads.
Since Events and Partnerships require more time, it’s smarter to spread them throughout the year. Also, pick the “low-hanging fruit” from your Online Digital Leads and your Referral-Based Leads. Review your past year of leads and plan a more innovative strategy.
How Prioritizing Intent Can Help Build Your Lead Pipeline
Studies show that even experienced agents lose up to 30% of potential clients due to simple lead-generation missteps. In fact, Conversica’s Sales Effectiveness Report found that around 50% of companies failed to follow up properly with leads.
Learn to spot high-intent leads, develop follow-up techniques that work for you, and close with follow-through. By taking a few simple steps, you can avoid the pitfalls that turn promising leads cold.
Prioritizing intent. Your CRM may be flooded with prospects, but don’t make them your sole focus. Take time to vet your own high-intent leads. Look for your new clients (under 90 days), those who ask specific questions, engage with your content, and fit your target audience.
Be an educator and take time to read your audience. Whether it’s a one-on-one with a client or a whole room presentation, err on the side of simplicity and explain insurance in a way that is clearly understood. Consumers prefer simple, authentic communication in their email and text.
While you’re educating your clientele, remember to treat them as relationships and not transactions. Failing to follow up or ignoring them for the rest of the year can lead to missed referrals and a high turnover rate.
Why Buy Leads – Now or Anytime?
Buying this time of year – cradled between Q4 and Q1 – helps clients maximize their remaining annual health benefits before the reset. It’s also a way to hit the off-hours window of opportunity. Yes, there are people still buying on nights and weekends.
This can also help set the pace for future growth if you’re looking to scale your business and or build a stronger pipeline for the coming year. January is a time when clients set new goals, which means shopping for new policies for cars, homes, or adding a new family member.
Buying leads is not merely a strategy for new agents. Many agents purchase leads during slower periods to maintain a steady flow of prospective buyers. They invest in leads just as they do in technology, advertising, and events. Think of it as part of Operations.
Leads are the lifeblood of insurance, and even the most promising leads won’t convert if they’re not handled properly. Closing a sale isn’t about luck. It’s about strategy. Your next big client could already be sitting in your CRM, but it’s up to you to give them the attention they need.
If you’re interested in learning more about Messer’s lead offerings in MyMFG Marketplace, reach out to a marketer today. This exclusive source offers live call transfers, a direct-mail vendor option, and recorded calls for compliance.
Messer agents can quickly grow their book of business with exclusive access to vetted, pre-qualified leads who are highly intent on shopping and purchasing a policy. These leads are not sold “over and over.”
MyMFG Marketplace also offers live-call transfers, direct mail vendor options, and recorded calls for compliance. Close rates for live calls average around 20%, and pre-set appointments (with SOA) average over 50%.
Let us know how we can serve you. Visit us online or call us directly and speak to a Marketer.